Help Nacas members get the most from their membership

Membership Administrator

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The National Association of Care & Support Workers. Nacas’s vision is to be the number 1 choice professional body supporting care and support workers in the UK.

NACAS’ mission is to advance and promote care work as a profession, and pledge to provide: developmental support, advocacy, and a common voice for all care and support workers who commit to a membership, by developing and promoting excellence amongst our members, which we believe is best served by encouraging the uptake of knowledge, skills, conduct and best practice.”

NACAS is a rapidly growing association with big ambitions and is looking for people to strengthen the senior leadership team to help achieve this ambition"

Role Purpose

Our Membership Administrator will help members get the most out of their membership, and provide support with new member onboarding, payment processing, communications and renewals.

This is a brilliant opportunity for someone who wants a challenge, and who wants to play a key role in: shaping, building, and developing an association that can help millions of workers in social care.

Benefits to You

  • Gain experience working with a professional organisation

  • A sense of satisfaction and pride for helping and making a valuable difference

  • Develop your skills

  • References for future employment

  • Meet new people

Role Duties

  • Maintain membership database

  • Manage new member onboarding

  • Support membership communications

  • Help provide member support using online chat and email

  • Work with the Board, & the other dept Heads to ensure the effective running of NACAS.

  • Carry out additional tasks as time allows

Candidate Skills

Key requirements for the role are:

  • Good organisational and IT skills

  • Strong written and verbal skills

  • A focus on customer service

  • Be innovative in ways to develop Nacas


Role Commitment

This is a newly created role, and as such the successful applicant has the unique opportunity to shape and develop the role. To start with we would see this role as requiring c15-20 hours of effort per month to fit in around the applicant’s other commitments and routines.

Once the successful applicant has been in role for a month or so and got to grips with the key processes, then the time commitment will reduce.

How to Apply

Please submit a CV and a short cover email to stating why you would like to be our Membership Administrator, and the key skills and experiences you will bring to the role.


Applicants will be required to attend an Interview with Sam Easen (Membership Director) and James Nichols (Interim CEO), and provide a referee who can be contacted by phone.

For a confidential discussion about the role, please contact Sam at and he will arrange a time to chat.